Training
and
Development
COURSES
Anti-Oppression
The history of Critical Race Theory and how it has shaped systemic and institutional discrimination over the years to where we are now. What does this mean for racialized and other affinity groups in your organisation?
Bias and Microaggressions
Biases and Microaggressions: understanding what and where are our biases, the impact of microaggressions and how to circumvent dialogue that can be offensive to groups/people and hinder performance in the workplace.
Policy for Diverse Teams
What can you do better than your competition? How will you outperform them? By creating equitable work policies that allow every team member the opportunity for input and advancement.
Cultural Sensitivities
You will learn to understand how culture plays a role in the experience of our teams and being conscious towards affinity group can build a better workforce. We will also dive into terminology and how commonly used phrases can have a negative or detrimental impact on teams.
Leadership
Encouraging and developing leaders within the organisation that identify as 2SLGBTQI+ or BBIPOC. You will learn how to promote and encourage leadership development among these groups.
Systemic Discrimination
Basic to Advanced- what are the basics of DE/I in the workplace and how to incorporate Belonging (B) into the equation= DEIB. Systemic Discrimination is designed to help your team understand structures in place that add barriers to team members and how they can be removed.
Sales and Marketing Authentically
How do we authentically connect to the market? Richard Lovas Stanley says the key to successful marketing is to emotionally connect with the consumer. We will learn how our sales approach can authentically resonate with a diverse audience.
15% Off All Items
Creating Inclusive Environments
Your organisation will learn how to create an environment that is welcoming for all - from language, to forms of address, the physical space, representation and openness to continuous feedback. Your organisation will develop strategies to create an atmosphere of belonging.
NEW!!! Linking your DEI To Sales and Customer Service
Customer Service and Sales $12,000 - 16 Modules
Customers know that excellent service is something they are entitled to. So if you don’t take good care of them, someone else will. This is why improving the skills of your employees should be an ongoing operation. There is never too much training for customer service and support. But how to make the most of it? And how to transform customer support training into a fixed part of your company’s culture?
This Course covers:
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Essential service skills that you can develop through training
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Best service training ideas that are easy to organise in-house
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Role-playing scenarios for your own practice
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Top customer service courses and programs
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Selection of quality customer training manuals and other materials
Pricing
The SLC has 3 Program Blocks to choose from. Each program is designed to find the best fit for you, your organisation and your desired outcome. Take a look or contact us to learn more about each program and how they can make an indelible impact.
Intro
8,000/person
Our Intro Program is designed for corporations to Train the Trainer and will allow 4 courses of your choosing.
Included:
Train the Trainer
All training materials
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Advanced
10,000/person
Designed for the whole team from entry level to management. This course covers all 8 modules
Included:
Everything in Intro Package
All 8 modules
Post training assessment
Globalized Program
11,300/person
Designed for Policy Makers within the organization and the senior level management within national or multinational organisations.
Included:
Everything in Advanced Package
1 Year worth of refreshers
Policy Outcome
